Customer service although a little slow and somehow convoluted as to how problems/tickets are routed, is still pretty good as it gets the job done. All tech's speak perfect English, are knowledgeable and will not sugarcoat any issues. You will get a straight up answer or a follow up (eventually) if the problem can’t be solved over the phone. I especially like the Eastern US attitude of the tech's – straight, to the point and no bull! My kinda’ people!
I give them a 4 ½ stars out of 5. Much like with everything else nowadays, you need a little patience, understanding … and a good, solid connection to the Internet
Saint Paul,Ramsey,MN
